Consulting Hours - by Appointment Only
10 am - 3.30 pm
7 days a week during Winter
03 5758 3238
Falls Creek Medical Centre is staffed by Doctors from the Mount Beauty Medical Centre. During the Ski Season we provide a comprehensive medical service and the clinic is fully equipped for the initial management of trauma and medical emergencies, including fracture management and Xrays.
The Clinic is located on the Bogong High Plains Road just past the road entrance to the Resort and near the bottom of the Gully Chair Lift
A doctor will be available after hours for urgent medical matters.
Call 03 5758 3238, have a pen ready to write down instructions.
In an emergency call 000
Infection control in the practice
Due to Covid-19 safety, respiratory cases cannot be seen in the Clinic.
Only two persons are permitted in the waiting room at any give time. The front door of the practice will be locked and patients will need to phone the practice before entering the building. All headwear - scarves, hats, goggles, face masks etc will need to be removed at the front door and either put into a secured bag or hung on the hooks.
Patients who need to attend the practice to pick up their medications will also need to phone the practice when they arrive at the front door and will be screened before they enter the building. Pharmacydrugs will be available at Falls Creek Resort Management office as per previous years.
Due to regulations on the number of people allowed in the building, no support person will be allowed to accompany the injured patient unless it is a child with parent. Everyone entering the building that is not a patient will need their name and contact details documented. There will be a QR code for non-patients to register their attendance.
Hand sanitiser is placed throughout the practice, there is a Perspex shield located on the front reception desk, patient notices and marks on the floorto remind patients to keep their distance.
Falls Creek Medical Centre is a private practice therefore patients are expected to pay for their consultation on the day. Costs for consultation and treatment will vary, depending on the condition requiring treatment. Please contact us to discuss.
Results and Recalls
Any tests or investigations performed at or arranged via Falls Creek Medical Centre will be available at Mount Beauty Medical Centre. If you cannot attendMount Beauty to discuss your results a Telehealthconsultation can be arranged.
Falls Creek Medical Centre has a policy to protect patient privacy in compliance with Australia’s privacy legislation.
Your Comments and Feedback
Your comments on our medical services are always welcome. If there is any way we can improve for your benefit, we will. Patients are entitled to register a complaint with the Victorian Health services Commissioner for health issues: Phone 8601 5200 or Fax 86015219
We recommend that all visitors to Falls Creek are familiar with the Alpine Responsibility Code
While on the SnowSafe Website take the time explore all of the other very helpful information there thatwill help tomake your trip to the snow safeand enjoyable.